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Inspire HR battery life not lasting

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‎11-17-2020 09:49 - last edited on ‎11-17-2020 16:27 by Fitbit Moderator

‎11-17-2020 09:49 - last edited on ‎11-17-2020 16:27 by Fitbit Moderator

My inspire HR will not hold a charge , have had it for over a year. The battery will go from 100% to dead in under 30 minutes. I have shut off notifications , cleaned contact, changes the clock face and still doesn’t help.

 

Moderator Edit: Clarified subject

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‎11-17-2020 16:25

‎11-17-2020 16:25

Hi @HelloSunshine24, welcome to the Community Forums.

 

I appreciate all the details that were shared in your post and for trying some troubleshooting steps before posting over here, certainly, the battery of your Inspire HR is not working the way it was designed. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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