help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR battery not holding a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-30-2021 17:41 - last edited on ‎10-01-2021 04:55 by Fitbit Moderator

‎09-30-2021 17:41 - last edited on ‎10-01-2021 04:55 by Fitbit Moderator

How do I insert a new battery.

what type of battery do I need to buy.

 

 

Moderator Edit: Clarified subject

 

Best Answer
Labels:
0 Votes
7 REPLIES 7

‎09-30-2021 18:14

‎09-30-2021 18:14

Hi @queenscliff  there is no battery replacement for these devices. 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎09-30-2021 20:04

In response to Odyssey13

‎09-30-2021 20:04

Why then when I am charging my fit bit do I get a message telling me that the battery might need replacing? And that it cannot be fully charged.
Shirley

Sent from my iPad
Best Answer
0 Votes

‎09-30-2021 20:29

In response to queenscliff

‎09-30-2021 20:29

You sure it's an Inspire 2? Maybe it's telling you that you need to charge the battery because it's low? There are no replacement batteries for any of the Fitbits. The Aria Air scale uses batteries and the no longer for sale Zip takes a button battery. The other wrist based devices are rechargeable and they can't be replaced.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎10-01-2021 00:54

In response to Odyssey13

‎10-01-2021 00:54

I believe what I have is a Fitbit inspire HR. Lately when I put it on the charger it will only charge to about 80 or 90% and I get a message telling me that I should change the battery. But you say there is no battery to change?
Shirley

Sent from my iPad
Best Answer
0 Votes

‎10-01-2021 04:54 - last edited on ‎12-19-2024 08:58 by Fitbit Moderator

In response to queenscliff

‎10-01-2021 04:54 - last edited on ‎12-19-2024 08:58 by Fitbit Moderator

@queenscliff Welcome to the Fitbit Community!

Sorry to hear about this. As @Odyssey13 kindly explained your Inspire HR's battery can't be replace. I suggest you try these suggestions to help improve the battery life on your device.

I also moved your post to the correct board.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎10-01-2021 06:52

In response to queenscliff

‎10-01-2021 06:52

That is so strange @queenscliff you're message - you have any way of taking a picture of it?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎10-01-2021 14:28

In response to Odyssey13

‎10-01-2021 14:28

Ok next time the message appears I’ll take a photo.
Thanks
Shirley

Sent from my iPad
Best Answer