12-05-2019
06:25
- last edited on
12-06-2019
14:32
by
YojanaFitbit
12-05-2019
06:25
- last edited on
12-06-2019
14:32
by
YojanaFitbit
Battery needs to charge every day. Only had the thing for 6 months.
Moderator edit: Subject for clarity
12-06-2019 14:30
12-06-2019 14:30
Hi @DanR83! I'm glad to see you here in the Forums, welcome! Thanks for reporting the battery issues that you're having with your Inspire HR.
I'd suggest to clean the contacts of your Ionic. These contacts can become obstructed by microscopic dirt or debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts, do not scrape them with anything metal because this may damage the plating and result in corrosion.
Please try to restart your Inspire HR. How are you changing your Fitbit? We recommend plugging your charging cable into a USB port on your computer or other low-energy device. If necessary, you can use a UL-certified USB wall charger. Don't use a USB hub or battery pack to charge, and only use the charging cable that came with your tracker. Did you have issues before with the charging cable?
Please take a look of these recommendations to charge your Fitbit too. Other very useful article that you can check after performing all those steps: Why isn't my Fitbit device's battery charging?
Let's give it a try and please keep me posted.
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12-06-2019 15:48
12-06-2019 15:48
It charges fully to 100 percent pretty quick. Problem is it drains in a day or two. Not the 4 to 5 day charge I got when it was new a few months ago.
12-06-2019 16:32 - edited 12-06-2019 16:34
12-06-2019 16:32 - edited 12-06-2019 16:34
Hi @DanR83 thanks for your reply. Did you try to restart your Fitbit? Try to followed the suggested steps above and if that doesn't help, I'll be glad to see what is the next step for your case.
I'll be waiting for your reply.
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Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.