05-04-2020
17:57
- last edited on
05-08-2020
17:31
by
RicardoFitbit
05-04-2020
17:57
- last edited on
05-08-2020
17:31
by
RicardoFitbit
Just received it today. Screen went blank; tried to restart it. Changed chargers. Just got it today. Ugh.
Moderator edit: Subject for clarity
Best Answer
05-08-2020
17:30
- last edited on
08-05-2025
09:06
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-08-2020
17:30
- last edited on
08-05-2025
09:06
by
MarreFitbit
Hi @SanDiegoMilla, welcome to the Community Forums! Sorry for the delay in responding your post.
Thanks for bringing this to our attention and for trying some troubleshooting steps before posting. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.
I'll be here if you need anything else.
Best Answer