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Inspire HR blank screen

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‎03-24-2023 17:51 - last edited on ‎03-25-2023 07:02 by Fitbit Moderator

‎03-24-2023 17:51 - last edited on ‎03-25-2023 07:02 by Fitbit Moderator

My inpsire hr display won't turn on but it still vibrates and is still tracking. I tried restarting it but it hasn't done anything.

 

 

Moderator Edit: Clarified subject

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‎03-25-2023 07:04 - edited ‎03-06-2024 09:39

In response to NellyG

‎03-25-2023 07:04 - edited ‎03-06-2024 09:39

Hi there, @SHartt. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

If the above doesn't work, please follow @NellyG's advice and chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-25-2023 05:05

‎03-25-2023 05:05

Hi @SHartt As restarting didnt help, try changing the clockface in the app. If that doesn't help then contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎03-25-2023 07:04 - edited ‎03-06-2024 09:39

In response to NellyG

‎03-25-2023 07:04 - edited ‎03-06-2024 09:39

Hi there, @SHartt. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

If the above doesn't work, please follow @NellyG's advice and chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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