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Inspire HR blank screen

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‎07-09-2022 01:22 - last edited on ‎07-09-2022 06:06 by Fitbit Moderator

‎07-09-2022 01:22 - last edited on ‎07-09-2022 06:06 by Fitbit Moderator

My screen has gone blank. My Fitbit still charges and records my data because I see it on the app. I have tried charging and restarting for 15 seconds- nothing. I have tried changing my clock face in the app- nothing. I’ve tried turning Bluetooth off and on- nothing. What else can I do?

 

Moderator Edit: Clarified subject

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‎07-09-2022 06:07 - edited ‎11-19-2023 03:41

‎07-09-2022 06:07 - edited ‎11-19-2023 03:41

Hi there, @Bonsiobhan. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. 

Since you've exhausted all steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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‎07-09-2022 16:37

In response to MarreFitbit

‎07-09-2022 16:37

Unfortunately my Fitbit has now totally died. I put it into charge all night and nothing.

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‎07-11-2022 06:46 - edited ‎11-16-2023 10:38

In response to Bonsiobhan

‎07-11-2022 06:46 - edited ‎11-16-2023 10:38

@Bonsiobhan Thanks for the update. Please feel free to contact our Support Team for further assistance. Click here to get connected.

See you around. 

Maria | Community Moderator, Fitbit


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