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Inspire HR broke from the clip

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‎03-22-2021 22:15 - last edited on ‎03-23-2021 08:43 by Fitbit Moderator

‎03-22-2021 22:15 - last edited on ‎03-23-2021 08:43 by Fitbit Moderator

Hello had my inspire HR for over a year and a half ago, got it as a birthday present and have used it every day since. Today at the gym it got caught on something and broke from plastic corner that clips onto the band. Now it clicks in only half way and is loose. How can I get this fixed?

 

 

Moderator Edit: Clarified subject

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‎03-23-2021 08:51

‎03-23-2021 08:51

@AndrewF13 Thanks for being part of our Community! 

 

Your tracker isn't covered for accidental damages as stated in the Warranty, still you can check the Fitbit store to check for a replacement or reach out to our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

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