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Inspire HR broken band and it won't track anything

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‎06-23-2024 09:54 - last edited on ‎06-23-2024 10:06 by Fitbit Moderator

‎06-23-2024 09:54 - last edited on ‎06-23-2024 10:06 by Fitbit Moderator

Inspire HR - broken where the strap attaches to the device AND will not track my steps any longer.
Please help.

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Moderator Edit: Clarified subject

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‎06-26-2024 05:50

‎06-26-2024 05:50

Welcome to the forums @TB22-6479. 

Thank you for sharing the inquiry regarding your Inspire HR. Sorry to know the inconvenience. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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