02-11-2023
17:26
- last edited on
02-13-2023
07:41
by
MarreFitbit
02-11-2023
17:26
- last edited on
02-13-2023
07:41
by
MarreFitbit
The plastic case of my inspire HR broke where the wristband pins go in to attach a wristband. I’ve seen other topics with replies that there’s a solution through Fitbit to get this replaced but I’m not sure how to contact support.
Help! Thanks 🙂
Moderator Edit: Clarified subject
02-11-2023 20:41
02-11-2023 20:41
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options