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Inspire HR call notifications not working or delayed

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‎04-08-2021 16:59 - last edited on ‎04-09-2021 05:24 by

‎04-08-2021 16:59 - last edited on ‎04-09-2021 05:24 by

My Inspire HR has not been receiving call notifications. Or sometimes, my Fitbit will buzz with the notification long after I received the call, even though I'm right beside my phone the whole time. I've tried restarting my devices, turning Bluetooth on and off, and it occurs with and without wifi connections.

 

 

Moderator edit: subject for clarity 

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‎04-09-2021 05:23

‎04-09-2021 05:23

It’s good to see you in the community, @sjhowe.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. For more information about notifications, please see How do I get notifications from my phone on my Fitbit device?

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-09-2021 05:33

In response to LiliyaFitbit

‎04-09-2021 05:33

@LiliyaFitbit 

 

Yes, I contacted support and they provided absolutely zero assistance. The only solution they provided was to keep wearing my Fitbit until it's resolved (not even the standard, "please reset your device"). I thought I could get more help here than from the Support team.

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