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Inspire HR can't connect with my phone's Bluetooth

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‎03-18-2021 15:45 - last edited on ‎03-19-2021 05:10 by Fitbit Moderator

‎03-18-2021 15:45 - last edited on ‎03-19-2021 05:10 by Fitbit Moderator

My fitbit Inspire  HR is not letting me connect to my Bluetooth. What should I do 

 

 

 

Moderator edit: subject for clarity

Moderator edit: format

 

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‎03-19-2021 05:18 - edited ‎03-19-2021 05:18

‎03-19-2021 05:18 - edited ‎03-19-2021 05:18

Hello @Brendan89, welcome to the community forums! 

 

If your Inspire HR isn't syncing, I'd recommend following the troubleshooting steps described below: 

 

  1. Force quit the Fitbit app, then reopen it.
  2. On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on.
  3. If your Fitbit device doesn't sync, restart it. For instructions, see How do I restart my Fitbit device?
  4. Open the Fitbit app.
  5. If your Fitbit device doesn't sync, restart your Android phone.
  6. Open the Fitbit app.
  7. If your device doesn't sync, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
  8. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.

On a side note, I've moved this thread to another board to keep our forums organized. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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