07-23-2020
12:38
- last edited on
07-26-2020
12:27
by
AlvaroFitbit
07-23-2020
12:38
- last edited on
07-26-2020
12:27
by
AlvaroFitbit
My Fitbit flashes and vibrates to celebrate steps target achieved but on checking my steps a couple of hours later shows a lesser number of steps. Has happened twice in the past week.
Moderator Edit: Clarified subject
07-26-2020 12:32 - edited 07-26-2020 12:33
07-26-2020 12:32 - edited 07-26-2020 12:33
@Tas99 Thanks for stopping by!
Let me help you with your Inspire HR losing steps. This is odd. Do you have any third party app linked to your account? Or have you manually logged activities on your account? These scenarios may overwrite the data recorded by your tracker. Also could you share a screenshot of what you are seeing on your account and on the activities area? Still I suggest you clear the link between your phone and your tracker by doing the following:
I look forward to your reply.
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