Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR charger contact problem

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Does anyone have aproblem with the Custer contract in the inspire wearing out or getting little dimples in them so that they do not connect with the charger.  If I could, I would post a pic. 

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

@Lbreynolds1966 Thanks for joining us! 

Let me help you with your Inspire HR contacts not working as they should. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help your tracker charge.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

@Lbreynolds1966 Thanks for joining us! 

Let me help you with your Inspire HR contacts not working as they should. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help your tracker charge.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

I like the size of the watch but trying to charge it is a real pain in the **ahem**. I can put it on the charger and leave it for an hour and when I come back it hasn’t charged anything. The charging cord isn’t long enough and the prongs used to charge it don’t connect. This thing is a great pain.

Best Answer
0 Votes

@Lynndavey Welcome to the Community. 

Thank you for your feedback. You can share your suggestions on how to improve this in our Feature Suggestions board. Search for the idea first to see if one already exists so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it. 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes