Inspire HR charger contact problem

[Lbreynolds1966]

Does anyone have aproblem with the Custer contract in the inspire wearing out or getting little dimples in them so that they do not connect with the charger.  If I could, I would post a pic. 

Moderator edit: updated subject for clarity

[AlvaroFitbit · Accepted solution]

@Lbreynolds1966 Thanks for joining us! 

Let me help you with your Inspire HR contacts not working as they should. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help your tracker charge.

[Lynndavey]

I like the size of the watch but trying to charge it is a real pain in the **ahem**. I can put it on the charger and leave it for an hour and when I come back it hasn’t charged anything. The charging cord isn’t long enough and the prongs used to charge it don’t connect. This thing is a great pain.

[AlvaroFitbit]

@Lynndavey Welcome to the Community. 

Thank you for your feedback. You can share your suggestions on how to improve this in our Feature Suggestions board. Search for the idea first to see if one already exists so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it.