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Inspire HR charging cable is too lose

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‎05-16-2019 06:13 - last edited on ‎05-17-2019 10:16 by Fitbit Moderator

‎05-16-2019 06:13 - last edited on ‎05-17-2019 10:16 by Fitbit Moderator

Two defective ones in three weeks and all they want to do is send out another under warranty - maybe signs of a bigger problem?  Not to mention the charging port/cable is useless unless charging from a laptop as cord is too short and connection is too loose

 

 

Moderator edit: updated subject for clarity. 

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3 REPLIES 3

‎05-17-2019 10:24

‎05-17-2019 10:24

Welcome to the Fitbit Community @Brianb400. Thank you for your feedback regarding your Fitbit devices. I would recommend to give a try to the replacement our team offered to send you.

 

Thank you for the charging cable comments. Is the connector lose all the time? I would mention that to our team too.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎07-25-2019 06:54

In response to AndreaFitbit

‎07-25-2019 06:54

It is also far to short!

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‎06-01-2020 10:13

In response to AndreaFitbit

‎06-01-2020 10:13

I agree, far too short, easily slips off its mooring. My charge2 had a good grip with a clip. How do I resolve this?

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