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Inspire HR charging cable

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‎01-24-2022 02:57 - last edited on ‎03-01-2022 09:27 by Fitbit Moderator

‎01-24-2022 02:57 - last edited on ‎03-01-2022 09:27 by Fitbit Moderator

I’ve lost my charger. Sent off to Amazon. They sent me one with 2 contact points. Mine has 3. What do I have to ask for?

 

 

Moderator edit: updated subject for clarity. 

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4 REPLIES 4

‎01-24-2022 06:44

‎01-24-2022 06:44

Hi @westhamjon  have you tried the charger and does it have a button to restart your device as the original one did? Another member posted they weren't sure about the charger they were about to order, but it worked fine.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-13-2022 07:16

‎02-13-2022 07:16

I’ve managed to lose my charger. Fitbit have sent me the wrong one 3 times. Mine has three contact points. They keep sending me one with two. Has anyone got any ideas? I’m at a loss. Been without my device for almost a month.

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‎02-24-2022 10:05

In response to westhamjon

‎02-24-2022 10:05

@westhamjon did you try the charger from Amazon?

Stepping in the U.S.A. since September 2013. Android 14

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‎03-01-2022 10:38 - last edited on ‎03-30-2024 09:20 by Fitbit Moderator

In response to Odyssey13

‎03-01-2022 10:38 - last edited on ‎03-30-2024 09:20 by Fitbit Moderator

Welcome to the Fitbit Community, @westhamjon. Thank you for letting us know that you received the wrong charging cable for your Inspire HR.

Please make sure that you´re ordering the correct charging cable. I noticed that you had been sent an Inspire 2 charging cable. If you´re ordering the charging cable from Amazon you should request an Inspire HR charging cable. 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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