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Inspire HR connects to charger, but won't charge

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‎07-11-2020 19:10 - last edited on ‎07-12-2020 16:02 by

‎07-11-2020 19:10 - last edited on ‎07-12-2020 16:02 by

My fitbit battery died yesterday. No big deal, I set it up to charge. I got the smiley face, it came on, but it has been plugged in for hours. I even changed plugs and then plugged it into my computer. I cleaned the cable and the fitbit with rubbing alcohol and tried to reboot it. The battery still says 1%. 

 

 

Moderator edit: subject for clarity

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‎07-12-2020 16:01

‎07-12-2020 16:01

Welcome to the Fitbit Community, @Bee777.

 

I appreciate your participation in the Forums and sharing that your Inspire HR tracker is not charging. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you.

Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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