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Inspire HR dashboard frozen can't scroll

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‎07-23-2020 08:09

‎07-23-2020 08:09

Anyone have the problem that the dashboard got frozen, only show clock and date and can't scroll and check other data. I just got this brand new Fitbit in mid-June.

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‎07-23-2020 18:26

‎07-23-2020 18:26

I got my fitbit about the same time you did and it is doing the same thing. I tried restarting mine and I don't get a smile that the instructions say I'm supposed to see, but it does vibrate after holding on the button. The reboot did not fix my problem.

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‎07-24-2020 00:58

In response to caityg17

‎07-24-2020 00:58

I chat with the support centre, and she told me to press the button for 5s and release, fortunately, it works, my fitbit back to normal. I really don't know why this suddenly happen, but now it is OK. Maybe you try again, press the button for 5s and release.

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