06-20-2021 17:45 - last edited on 06-21-2021 18:51 by LiliyaFitbit
06-20-2021 17:45 - last edited on 06-21-2021 18:51 by LiliyaFitbit
after swimming once my Fitbit died. What can I do? I tried rice. And I only was in the water a couple minutes. And I’ve always worn it in the shower prior to this.
Moderator edit: subject for clarity
06-20-2021 18:12
06-20-2021 18:12
Hi @tshaffer0309 you didn't say which Fitbit you have. Rice usually takes 48 hours and then you clean all the connectors before charging it.
06-21-2021 18:50
06-21-2021 18:50
Welcome to the Fitbit Community, @tshaffer0309. It's nice to see you around and thank you for your help, @Odyssey13.
@tshaffer0309 Thanks for the details shared in your post and for already trying to resolve the issue. I recommend following our troubleshooting tips including a restart in this help article: Why isn't my Fitbit device's battery charging?
By the way, I've moved your post to the Inspire & Inspire HR board so we can keep our forums organized.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-22-2021 08:20
06-23-2021 18:14
06-23-2021 18:14
Thank you for your reply, @tshaffer0309.
I appreciate your feedback and look forward to getting you back on track.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.