Inspire HR died last night and will not come on

[ML2022]

My inspire HR will not turn on and has no green flashing light. I put it on the charger last night around 10:30 and it was fine. This morning I found it still on the charger but the screen was completely black. I held the button down for 10 seconds and nothing happened. I also attempted to charge it on other outlets and it still did not vibrate or turn on. 

[Cayematthews]

Same. No green lights. No display unless it's on the charger and it won't sync.

[ML2022]

I called the support hotline and they said there is no way to fix it.

[sofiapraca]

Is it still inside the warranty? What was the solution they gave you?

[ML2022]

Unfortunately it was outside the warranty but they gave me a 30% discount
off one device through the website. Amazon prime day had better discounts
on all of their devices. I ultimately chose to order a device from a
different company because I have had a history with Fitbit devices only
lasting a year or less.

[AndreaFitbit]

Welcome to the Fitbit Community, @ML2022, @Cayematthews and @sofiapraca. I'm sorry to hear about your Inspire HR won't come on. 

@ML2022, thank you for your feedback in regards our warranty, we strive for excellent customer service, and customer satisfaction remains our number one goal, however, the demands of running a global business require that we now enforce our warranty consistently.

@Cayematthews and @sofiapraca, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums. 

[sofiapraca]

Thank you, Andrea! I've done that. 

[AndreaFitbit]

You're welcome @sofiapraca. Thank you for contacting our team.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Keep on visiting the forums.