Inspire HR discharged overnight and won't charge after a swim

[Laulec108]

I went for a swim on Friday.  My Inpsire HR was over 50% charged then.

Overnight, it completely discharged and shut off.

I've done all the restarting, plugging in, cleaning of the pins yesterday (Saturday) over and over.

I left it in a bowl of rice overnight, put it back on the charger and still the same.  It just blinks at 1%, I never see the charging battery logo.

Moderator edit: subject for clarity 

[Laulec108 · Accepted solution]

This thread can be closed. I contacted support via chat and was approved for a replacement.

[LiliyaFitbit]

Welcome to the Fitbit Community, @Laulec108.

Thanks for the details shared in your post and for already trying to resolve the issue. Thank you for contacting our Support team. I am glad to hear you'll receive a replacement and will continue working on your goals. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

Keep on visiting the forums!

[Heard-345]

Thank you this was very helpful as I am a swimmer and this has just happened to me.

[Heard-345]

I was just wondering what I am meant to do with this.

[LiliyaFitbit]

Welcome to the Fitbit Community, @Heard-345.

Thank you for joining the thread and sharing that you're experiencing the same issue with your device. I recommend following our troubleshooting instructions including a restart in Why isn't my Fitbit device's battery charging? 

Hope this helps.