Inspire HR display is corrupted

[E.Robitaille]

My Fitbit Inspire HR cuts off the top of the display. The rest of the diplay is marred by tiny black lines. I have tried to recharge, tried various modes, held the side button for five seconds or more. The problem remains.

Opinions/suggestions?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @E.Robitaille. Welcome to the Fitbit Community Forums. Thanks for the details provided and your time in trying to troubleshoot the screen issue with your Inspire HR. I will do my best to help you with this!

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

If the above doesn't work,  the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

[E.Robitaille]

Thank you. I tried both suggestions, but I am still experiencing this issue. If anything, the display is getting harder to read. I suspect that this is a hardware problem. I will be in touch as soon as time allows.