Inspire HR display lights constantly flashing

[BH-13]

Hi,

i’ve just recently bought my first Fitbit and decided on the Inspire HR. I’ve worn it over this weekend and notice that the display screen just keeps randomly lighting up and scrolling by itself through the day which is causing the batter to drain quite a lot.

is there a solution for this or maybe have I been sent a faulty product?

thank you 🙂 

Moderator edit: subject for clarity 

[AlvaroFitbit]

@BH-13 Welcome! It's great to see you around! 

I will assist you with your Inspire HR display. Try restarting it by following these instructions.

Let me know how it goes.

[Joeyfavor2020]

Time keeps flashing draining battery 

[Flagal]

Mine has just started doing this also...constantly flashing and draining the battery. This problem began a couple of days ago and I have no idea why. I've reset it several times and that does nothing to fix the issue. Help. It's annoying and also impacting performance. 

[Joeyfavor2020]

I reached out to support from Fitbit and got no help

[JeffreyV]

I had the same problem and tried everything. Nothing worked. So I tried to reset it to factory and that worked!!

[LiliyaFitbit]

Welcome to the Fitbit Community, @JeffreyV.

Thank you for joining the thread and sharing your experience and solution as it may help other members in the same situation. I appreciate your time and efforts.

In case you have some spare time, I would like to invite you to visit our Discussions board where you can make new friends and create new topics.

Keep on visiting the forums!