06-07-2019
11:21
- last edited on
06-08-2019
08:06
by
MarreFitbit
06-07-2019
11:21
- last edited on
06-08-2019
08:06
by
MarreFitbit
I have tried charging my Fitbit and have held the button to reset but my screen remains blank - I did get a smiley face when I tried to reset but then nothing else happened- only had 6 weeks and am kind of frustrated
Moderator edit: updated subject for clarity
12-29-2019 19:48
12-29-2019 19:48
Absolutely nothing! Mine kept having issues not syncing to the app, too. I kept having to reset and resync all the time. Finally got so frustrated that I uninstalled the app and hardly wear my Fitbit InspireHR. Biggest piece of crap they've put on the market yet!
01-14-2020 11:17
01-14-2020 11:17
I’m having the same problem. Just purchased HR at weekend and not been able to get display working. I’ve stopped trying on phone (Huawei P Smart 2019) and have Fitbit app on iPad. I had a Flex2 previously which I’ve removed from app.
Ive rebooted, uninstalled, everything recommended.
Help.....
01-15-2020 01:22
01-15-2020 01:22
02-04-2020 03:35
02-04-2020 03:35
Changing face from the app made the display resurrect for me.
02-20-2020 13:33
02-20-2020 13:33
So what was the fix? Mine is doing the same thing
02-20-2020 13:45
02-20-2020 13:45
My display randomly comes back when I get a notification, usually from LinkedIn. Sometimes other apps, or I'll get a buzz notification but no screen, it still syncs with the right data but I have no idea what the time is until I get a LinkedIn notification and the screen reappears.
05-11-2020 16:18
05-11-2020 16:18
Screen shows setup website and some times smiley face. just got fitbit today
08-25-2020 08:04
08-25-2020 08:04
I had the same problem. Just got off a support chat and they gave me this fix which worked:
: Thanks. Now, open the Fitbit app. Tap the Profile icon, tap Inspire HR icon, tap Clock faces.
: Change it and once done, sync.
09-22-2020 07:58
09-22-2020 07:58
I too have this issue... replaced and still no change! I guess it’s time for something else.