11-25-2020 03:24 - last edited on 11-26-2020 11:37 by LiliyaFitbit
11-25-2020 03:24 - last edited on 11-26-2020 11:37 by LiliyaFitbit
Sadly didnt worked for me, i have 3 inspire hr users in my family, all bought almost at the same time, yet just this morning one of em stopped working, couldnt be swiped, tried reboot it dozen times, didn't work, and ehats worst is the battery isn't charging when docked to the charger and dropped significantly when released, please, help, wht should i do, its only been 3 months , so sad 😞
Moderator edit: subject for clarity
11-26-2020 11:36
11-26-2020 11:36
Welcome to the Fitbit Community, @Evrent.
I appreciate your participation in the Forums and sharing that one of the Inspire HR in your family stopped working. Thank you for trying to resolve this and providing the additional details. I understand how you are feeling and I am here to help. Before considering other options, could you please confirm if you've followed the complete troubleshooting instructions at Why isn't my Fitbit device's battery charging?
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
11-29-2020 01:45
11-29-2020 01:45
Tried and didn't work Lillya :'(
11-29-2020
13:07
- last edited on
10-25-2024
05:37
by
MarreFitbit
11-29-2020
13:07
- last edited on
10-25-2024
05:37
by
MarreFitbit
Thank you for your reply, @Evrent.
I am sorry to hear the issue persists, thank you for your efforts. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-02-2020 15:56
12-02-2020 15:56
12-02-2020
17:29
- last edited on
10-25-2024
05:35
by
MarreFitbit
12-02-2020
17:29
- last edited on
10-25-2024
05:35
by
MarreFitbit
Hi @GladysM, it's nice to see you again in our Community Forums.
I appreciate your participation in the Forums and sharing your helpful tips. The options to contact out Support team can be found here.
I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.