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Inspire HR does not show up on Fitbit connect for Mac

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‎10-31-2019 15:33

‎10-31-2019 15:33

Hi,

I am trying to set up Inspire HR on my Macbook Pro (Mac OS High Sierra 10.13.6). But Inspire HR does not show up on the device list. So I cannot even finish the set up! What should I do??

Thanks

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‎11-01-2019 03:20

‎11-01-2019 03:20

Hi, @tubaun, I don’t have a Macbook, so I cannot check this for you, but as a work around, if you use your own phone, or, if not available, could borrow a friend’s phone or iPad you could use that to set up your Inspire HR.  Once it is set up you will be able to see it on your Macbook.

 

Let us know if this helps.  Welcome to the Forums!

Sense, Charge 5, Inspire 2; iOS and Android

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3 REPLIES 3

‎11-01-2019 03:20

‎11-01-2019 03:20

Hi, @tubaun, I don’t have a Macbook, so I cannot check this for you, but as a work around, if you use your own phone, or, if not available, could borrow a friend’s phone or iPad you could use that to set up your Inspire HR.  Once it is set up you will be able to see it on your Macbook.

 

Let us know if this helps.  Welcome to the Forums!

Sense, Charge 5, Inspire 2; iOS and Android

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‎11-01-2019 09:56

In response to Julia_G

‎11-01-2019 09:56

Thanks so much. Worked perfectly

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‎12-30-2019 04:24

‎12-30-2019 04:24

Encountered same problem when trying to set up Inspire from MacBook Air. So I'm buying a brand new device and the first thing I need to do is to find a workaround to make it operational. They can't be serious. I don't have the time to mess about with it for hours on end. Will go back to the shop and return it. Cannot recommend the device, unfortunately.

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