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Inspire HR doesn't configure

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Hi, configuration is stucked at 1% . Fitbit is near the phone and connected to usb recharger. I've tried several times. I have also re-booted the fitbit and the phone. And downloaded again the app. 

I have a samsung A41

 

Screenshot_20201017-073439_Fitbit.jpg

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I discovered that Inspire HR is NOT compatible with my Samsung A41. Very disappointing. Bad experience with Fitbit 

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Just to say, it's affecting me too. First time, stuck at 8%, after a restart it's stuck at 3%... 

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