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Inspire HR doesn't receive message notifications from iPhone 12

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-19-2021 06:06 - last edited on ‎07-20-2021 05:08 by Fitbit Moderator

‎07-19-2021 06:06 - last edited on ‎07-20-2021 05:08 by Fitbit Moderator

Hi all, 
I have an Inspire HR and an Iphone 12. 
The notifications on my Inspire stop to work when I change my phone. I try all the advice on this help topic : https://help.fitbit.com/articles/en_US/Help_article/1979.htm

Now, the phone notification works, but not my message notification?

 

Is it an issue with IOS 14? Can I fix it? 

Thx. 

 

 

Moderator edit: subject for clarity 

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‎07-20-2021 05:08

‎07-20-2021 05:08

@gwendoline_tm Welcome to our Fitbit Community. I totally understand how you feel about the notifications issue that your Inspire HR has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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