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Inspire HR doesn't respond to swipe or tap

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‎11-20-2020 10:24 - last edited on ‎11-22-2020 11:31 by

‎11-20-2020 10:24 - last edited on ‎11-22-2020 11:31 by

My Fitbit HR dies not respond to a swipe or tap. The time is visible and accurate. It will sync with my phone. I have rebooted it multiple times. I deleted it from the app and added again. All without success. Any other suggestions?

 

 

Moderator edit: subject for clarity 

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‎11-22-2020 11:30

‎11-22-2020 11:30

Welcome to the Fitbit Community, @Pgworr.

 

I appreciate your participation in the Forums and sharing that your Inspire HR doesn't respond to a swipe or tap. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.  

 

Have a great day!

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