Inspire HR doesn’t send text notifications

[iturn2run]

I have my Inspire HD set up to send me text & FB messenger notifications from my iPhone X. Multiple times a day, the notifications stop being sent and I have to turn off Bluetooth on my phone and turn it back on in order to get the notifications.

I’d understand if this happens after an app update, but with it happening multiple times a day, it’s kind of ridiculous. It never occurs when other Bluetooth devices (car, headphones, etc.) have been in use, it only happens when the Inspire HD is the only Bluetooth device connected to my iPhone X, and it occurs randomly.

I don’t understand why it’s happening, but it’s aggravating, especially if I want to leave my phone in the living room and cook in the kitchen (only approx. 20 feet away!) while still being reminded if someone is trying to contact me.

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@iturn2run, a warm welcome to our Community!

Let me help you with your Inspire HR not getting notifications. Try clearing the link between your phone and your tracker by doing the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• You can find additional suggestions here.

Let me know how it goes.