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Inspire HR doesn't track distance during run accurately

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‎08-16-2019 22:44 - last edited on ‎08-18-2019 09:30 by Fitbit Moderator

‎08-16-2019 22:44 - last edited on ‎08-18-2019 09:30 by Fitbit Moderator

hey, i would really appreciate some help with this problem. 

I got my fitbit a week ago and noticed significant inaccuracy in the distance tracked during my runs. I always make sure that Bluetooth ang gps is connected. But when i tracked the same run on strava and on my fitbit (both using my phone gps) i got completely different results (0.64 km tracked via fitbit vs 0.91 km tracked on strava) does anybody know what the problem might be? The strava tracked run seemed to be more accurate because i know my avarge pace for 1k. Thank you in advance!

 

 

Moderator edit: updated subject for clarity

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‎08-18-2019 09:31 - last edited on ‎01-29-2025 07:47 by Fitbit Moderator

‎08-18-2019 09:31 - last edited on ‎01-29-2025 07:47 by Fitbit Moderator

@NoahG4, welcome! Thanks for being part of our Community! 

Let me help you with your distance not being recorded correctly by your Inspire HR. Please try these suggestions to improve the GPS signal recording on your Fitbit app.

Let me know how it goes.

Alvaro | Community Moderator

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