10-08-2019
14:31
- last edited on
10-09-2019
08:55
by
AlvaroFitbit
10-08-2019
14:31
- last edited on
10-09-2019
08:55
by
AlvaroFitbit
Syncs, but no sleep appears. I wear the band quite tightly too...
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
10-09-2019 09:02
10-09-2019 09:02
@Annabel_22 Welcome! It's nice to have you on board!
Let me help you with your sleep detection. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
10-09-2019 09:02
10-09-2019 09:02
@Annabel_22 Welcome! It's nice to have you on board!
Let me help you with your sleep detection. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!