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Inspire HR doesn't turn on and swipe isn't working

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‎03-05-2021 04:39 - last edited on ‎03-06-2021 16:12 by Fitbit Moderator

‎03-05-2021 04:39 - last edited on ‎03-06-2021 16:12 by Fitbit Moderator

My fitbit won't turn on at the moment and when it was on wouldn't let me swipe on the screen...I also noticed that the spaces on the back of the fitbit that were once clear are now red and I'm hoping I didn't fry it somehow.

 

Moderator Edit: Clarified subject

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‎03-06-2021 16:14

‎03-06-2021 16:14

@Ruebug Hi there. Thanks for the details mentioned. 

 

I spoke to the Support team and they informed me you are already in contact with them about this. 

 

Have a good weekend. 

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