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Inspire HR dropping out of Run mode during run and losing all data.

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‎04-16-2019 14:03

‎04-16-2019 14:03

Hi. Just came back from a good run but found out about a quarter of the way through that after choosing the Run exercise, it had exited out and was back at the clock face. Started the Run app again....after a few minutes I lifted my wrist to look at my time and it had exited back to the clock face again. After a third time I gave up and ran without it. Additionally this was the first time I'd attempted to track my run with GPS. After what felt like a better than usual run, I'm a bit disappointed it wasn't tracked. What could cause this? Did a failure to connect to GPS cause the app to drop out? 

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‎04-17-2019 01:19

‎04-17-2019 01:19

Same problem here with walks, tried it about 10 times, it only worked once, very frustrating. Is it a conflict with the GPS, or maybe the automatic exercise recognotion ?

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‎04-25-2019 23:36 - edited ‎04-25-2019 23:37

In response to SunsetRunner

‎04-25-2019 23:36 - edited ‎04-25-2019 23:37

Update : if I turn off GPS on the tracker, it works, so problem with the GPS connection. Alternative is to start the workout in the fitbit app on the phone, then you have a map afterwards, but no stats are visible during the workout on the tracker ...

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