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Inspire HR exercise not detected but steps and active min are correct

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‎04-19-2020 03:31 - last edited on ‎05-05-2020 08:34 by Fitbit Moderator

‎04-19-2020 03:31 - last edited on ‎05-05-2020 08:34 by Fitbit Moderator

I have the Fitbit Inspire HR, and the exercise is set to AutoTrack.  Up until now, this has correctly reflected my aerobic workouts, but now, although the steps and active minutes have recorded, there is nothing under Exercise.  I have restarted FitBit and re-installed the app on my iPhone.  What else do I need to try?  Any solutions will be greatly appreciated

 

 

Moderator edit: updated subject for clarity

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‎05-05-2020 08:45

‎05-05-2020 08:45

@Nats29 Welcome to the Fitbit Community! Sorry for the delay in my reply.

 

Let me help you with your Inspire HR not detecting your activities. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

 

Let me know how it goes.

Alvaro | Community Moderator

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