Inspire HR exercises not tracking active minutes

[SunsetRunner]

Lately my fitbit Inspire HR has tracked my exercise, but it seems like my workout isn't being counted towards my active minutes? And the active minutes that I have tracked took place when I had just arrived at work? Is anyone else experiencing this issue? 

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hello there @SunsetRunner, welcome to the Community Forums. Thanks for the details provided about your exercises and active minutes.

My first recommendation is to check the help article: What are active minutes?

Note that the algorithms detect subtle differences in exertion that may explain why two seemingly identical activities result in different active minute totals. For example if you took a brisk walk along the same route two days in a row, differences in your speed and exertion levels (e.g. out of breath vs not out of breath, etc) will cause different active minute totals for the two activities. 

Because the Inspire HR primarily tracks movement through the use of an accelerometer, it is more accurately detect active minutes for step-based activities (brisk walking, running) than non-step based activities or activities that require more than steps (yoga, tennis). Trackers like the Inspire HR, with a heart rate monitor detect active minutes most accurately, since heart rate data allows us to better estimate caloric burn and, in turn, exercise intensity. 

Also note that if you're manually logging activities, your Inspire HR uses a standard MET score and your (optional for custom activities) calorie burn to calculate active minutes. Said that, high calorie burn activities will give you active minutes. Therefore, since custom activities don't include a MET score associated, you'll only get active minutes for those activities if you also log a high calorie burn. 

If you are working out in a max, and not getting active minutes, as said before, the intensity is necessary to get the active minutes. If you are not getting them, I suggest you to restart your Inspire HR once again. 

[MojosMom]

I Have the exact issue and have done everything you had said and I understand what you are saying. My issue with this is that I’m jogging, and it’s not showing up in my exercise but is in active minutes.  So when I try to manually log my run, it will double my active minutes steps,distance, and calories burned. My HR average range its at 125bpm, when jogging, I know that my HR may be a little low for a jog but I’m a beginner. I have had my inspire HR since June of 2019, is it dying already?  

[Swati2309]

I seem to have the opposite issue. Got a new Inspire HR a week ago (used to have Alta HR which died). Looking at my 7 day summary on the app, I see 0 exercise days, even though I did 4 days of exercise last week - primarily walking on Treadmill each day. I do see several days of Active Minutes logged, but nothing was logged as Exercise. Is there anything I can do to fix this problem? 

Swati 

[Melmoo]

This answer doesn't answer the question for me.  I understand that active minutes and exercise minutes may differ.  What I don't understand is how my InspireHR can automatically detect and record an 87 minute walk as exercise, but only record 57 activity minutes?  I never touch the thing or the app other than to look at it.