Inspire HR frozen on time screen and stopped recording steps or excercise

[Kathrynpants]

I have had my Inspire for just over a year, and a couple of weeks ago it got stuck on the time screen. Annoying, but manageable because I could get to my other info via the phone app. But halfway through yesterday it also stopped recording my steps and exercise. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Kathrynpants.

I am sorry to hear your Inspire HR is stuck on the time screen and has stopped recording steps or exercise. I appreciate the additional details, I totally understand how you are feeling and I am here to help. I recommend doing the following:

1. Restart the device: How do I restart my Fitbit device?
2. Change a clock face: How do I change the clock face on my Fitbit device?

If your tracker is not syncing, you can find the complete troubleshooting instructions at Why won't my Fitbit device sync?

Let me know how it goes, I'll be around.