Inspire HR frozen!

[SunsetRunner]

Hey,

Been having a few problems with my Fitbit just recently. Today the screen froze completely and is just the time and the heart rate monitor, which has given up also. 

Have tried all the troubleshooting advice that I have read about on this lovely forum but nothing has worked at all. I still get the smiley face on the restart, but am getting to the point of wanting to throw it as it almost feels like that smiley restart face is mocking me!

Any advice / help gratefully received. 

[EdsonFitbit · Accepted solution]

Welcome to the Fitbit Community, @SunsetRunner.

I'm sorry to hear about the difficulties you experienced with your Fitbit Inspire HR. Thank you for trying to resolve the issue before contacting us.

If you have restarted your Tracker and changed the clock face without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Please let us know if you have any questions.

[SunsetRunner]

Thank you so much for the reply, and the link to where I can get support. 🙂

[EdsonFitbit]

Thanks for your response, @SunsetRunner.

I'm glad to have been of help.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

See you around.