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Inspire HR gets stuck on happy face and time and steps stop

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‎09-15-2019 20:32 - last edited on ‎09-16-2019 12:45 by Fitbit Moderator

‎09-15-2019 20:32 - last edited on ‎09-16-2019 12:45 by Fitbit Moderator

Day 3 of my Fitbit getting stuck on the happy face until I sync.  During the time that the happy face is on I am losing steps and the time stops.

 

 

Moderator edit: updated subject for clarity

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‎09-16-2019 12:54 - last edited on ‎01-31-2025 10:51 by Fitbit Moderator

‎09-16-2019 12:54 - last edited on ‎01-31-2025 10:51 by Fitbit Moderator

@Leona123 Welcome! It's nice to have you on board!

Let me help you with your unresponsive Inspire HR. Please restart it by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-16-2019 19:40

In response to AlvaroFitbit

‎09-16-2019 19:40

I get as far as the smiley face but it doesn’t vibrate and restart.


Sent from my iPhone
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