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Inspire HR - green light goes away

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‎04-11-2020 08:48

‎04-11-2020 08:48

It's happened twice now.  The tiny green LED goes away.  No amount of shaking or cursing makes it start again.

The only thing that works is connecting the charger.  The light comes back on. 

The battery wasn't dead.  The watch is re-charged on a regular basis.

Any thoughts?

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‎04-29-2020 11:26 - last edited on ‎06-11-2025 08:02 by Fitbit Moderator

‎04-29-2020 11:26 - last edited on ‎06-11-2025 08:02 by Fitbit Moderator

@MicroX Thanks for joining us! Sorry for the delay in my reply.

Let me help you with your Inspire HR heart rate lights not working. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device.  

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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