help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR green light off, not synching and cannot reboot

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-25-2021 01:02 - last edited on ‎05-25-2021 06:35 by Moderator Alum

‎05-25-2021 01:02 - last edited on ‎05-25-2021 06:35 by Moderator Alum

Was fine yesterday. This am not synching, green light not flashing. Has been charged. Tried to restart several times as per instructions, failed.

Have turned off bluetooth connection with my android phone and now cannot reconnect.

In all this Fitbit screen on phone now locked up.

Is it dead?

 

 


Moderator edit: format

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-25-2021 06:34 - last edited on ‎07-25-2023 11:20 by Fitbit Moderator

‎05-25-2021 06:34 - last edited on ‎07-25-2023 11:20 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @Michsb. 

Thank you for sharing all this information about what you've been experiencing with your Inspire HR device and the troubleshooting steps that you already tried.  

Since you continue to have the same inconvenience with the green LED lights not turning on and you already tried the restart procedure, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

In the meantime, you can also follow the steps listed here that have been useful for other users to resolve syncing problems. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎05-25-2021 06:34 - last edited on ‎07-25-2023 11:20 by Fitbit Moderator

‎05-25-2021 06:34 - last edited on ‎07-25-2023 11:20 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @Michsb. 

Thank you for sharing all this information about what you've been experiencing with your Inspire HR device and the troubleshooting steps that you already tried.  

Since you continue to have the same inconvenience with the green LED lights not turning on and you already tried the restart procedure, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

In the meantime, you can also follow the steps listed here that have been useful for other users to resolve syncing problems. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes