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Inspire HR green light won’t turn off and drains battery

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‎04-11-2021 10:27 - last edited on ‎04-12-2021 15:48 by

‎04-11-2021 10:27 - last edited on ‎04-12-2021 15:48 by

The green light won’t turn off even when not wearing and it is using up the battery charge really fast. I have rebooted several times and it doesn’t help. 

 

 

Moderator edit: subject for clarity 

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‎04-12-2021 15:48

‎04-12-2021 15:48

Welcome to the Fitbit Community, @ecristo.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already a case with our Support team, please continue working with them. I know they will be glad to help you out and provide a solution.

 

See you around.

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