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Inspire HR has a blank screen and won't pair

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‎04-06-2021 22:58 - last edited on ‎04-07-2021 13:56 by

‎04-06-2021 22:58 - last edited on ‎04-07-2021 13:56 by

I tried resetting my Fitbit Inspire multiple times. The screen is gone. However, it was still tracking until I tried to troubleshoot with unpairing from my phone! Is there a way to pair my Fitbit to my phone/account again without this pin or is there a computer bypass?

 

 

Moderator edit: subject for clarity 

 

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‎04-07-2021 13:55

‎04-07-2021 13:55

Welcome to the Fitbit Community, @Anika920.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and would like to advise that there is no option to pair the tracker without a pin. I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts.

 

See you around.

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