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Inspire HR has a grey line on screen

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‎12-31-2020 23:58 - last edited on ‎01-01-2021 11:06 by

‎12-31-2020 23:58 - last edited on ‎01-01-2021 11:06 by

I just bought my Inspire HR. I set it up but it just won't show the clock face. I tried setting it up an soft restting many time but it just won't show the clock face. Instead it has a grey line in the middle. Any idea how to fix this?

 

 

 

Moderator edit: subject for clarity 

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‎01-01-2021 11:05

‎01-01-2021 11:05

Welcome to the Fitbit Community, @No_Name_.

 

Thank you for sharing the details of the issue you’re experiencing. I appreciate your troubleshooting efforts. It seems that the tracker is going through the firmware update: How do I update my Fitbit device?

 

If you experience any difficulties with updating your device, please follow the troubleshooting instructions from this help article: Why can't I update my Fitbit device?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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