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Inspire HR has condensation inside

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‎09-13-2021 14:20 - last edited on ‎09-13-2021 15:21 by Fitbit Moderator

‎09-13-2021 14:20 - last edited on ‎09-13-2021 15:21 by Fitbit Moderator

Hi guys, wonder if anyone can help!

My InspireHR has got an awful condensation bubble underneath the screen and I’ve tried putting it in rice which hasn’t solved the issue. It’s now not recognising when I go to swipe up and down or tap to use settings. Somethings definitely going on but don’t know how to solve it! 

 

Moderator Edit: Clarified subject

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‎09-13-2021 19:08

‎09-13-2021 19:08

Welcome to the Fitbit Community, @TalliAzzo.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend getting in touch with our Support team so they can evaluate the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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