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Inspire HR has stopped receiving calls and text notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-09-2021 06:07 - last edited on ‎06-12-2021 10:06 by Fitbit Moderator

‎06-09-2021 06:07 - last edited on ‎06-12-2021 10:06 by Fitbit Moderator

I have not been receiving any vibrations for incoming calls nor texts for over a week now. Nothing shows up on my fitbit.

I have restarted it several times and rechecked all my settings in both the fitbit and my IPhone 11. Everything else works fine. Nothing new has changed. Hoping others are experiencing this recent issue and it can be resolved.

 

 

Moderator edit: format and label. 

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‎06-12-2021 10:12

‎06-12-2021 10:12

Welcome to the Fitbit Community, @LisaBH. Thank you for letting us know that nothing shows on your Fitbit when trying to receive notifications and that you have already restarted your tracker. 

 

I recommend pairing your device again with the instructions of help article:  How do I set up a replacement device or add a second device to my account?

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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