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Inspire HR has stopped vibrating

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‎09-07-2020 20:46

‎09-07-2020 20:46

My Inspire HR (purchased about 3 months ago) has completely stopped vibrating. It doesn't vibrate when being reset and turned on, when receiving notifications or with get up and move reminders. Please help!

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‎09-07-2020 21:05

‎09-07-2020 21:05

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options
https://myhelp.fitbit.com/s/support?language=en_US

Stepping in the U.S.A. since September 2013. Android 14

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‎09-08-2020 05:21

In response to Odyssey13

‎09-08-2020 05:21

Hi @nkc455, welcome to our Fitbit Community! I'm sorry to hear that your Inspire HR stopped vibrating. I was able to get in touch with our Support team and was told that you contacted via chat, as my friend @Odyssey13 advised. I'm glad to hear that a solution was provided.

 

Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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