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Inspire HR heart rate data disappeared from activity

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‎05-15-2020 14:37 - last edited on ‎05-18-2020 13:00 by Fitbit Moderator

‎05-15-2020 14:37 - last edited on ‎05-18-2020 13:00 by Fitbit Moderator

I went for a run yesterday, and afterward I checked out my heart rate data from the run on the fitbit app. Today I went to check out that same data again, but the data is gone. Any idea why?

 

 

Moderator edit: updated subject for clarity

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‎05-18-2020 13:04

‎05-18-2020 13:04

@moochilli Welcome to the Community. Sorry for the delay in my reply.

 

Let me help you with your missing heart rate data from your activity. Try logging out from the app, restart your phone and log back in. If the issue persists then make sure that the app is up to date and try recording another activity.

 

Let me know how it goes.

 

Alvaro | Community Moderator

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