01-12-2020
00:47
- last edited on
01-14-2020
06:52
by
AlvaroFitbit
01-12-2020
00:47
- last edited on
01-14-2020
06:52
by
AlvaroFitbit
So when I run and use the gps to track my run I get no heart rate details of maximum heart rate average rate rate, I can manually look at my days heart rate activity but not specific to my run, yet when I run without the gps tracking me auto run without my phone I get more interesting details for heart rate then with the use of gps, is this correct or am I missing a feature or something to click of slide on?
also previously I asked about the data from my runs through fitbit then auto synced to Strava not showing any heart rate details either I’ve deleted the connection between Them and reconnect at least 3 times now and still no heart rate data..?
kinda bummed as I got the Fitbit for monitoring my heart rate and details are vague
Moderator edit: updated subject for clarity
01-14-2020
07:04
- last edited on
01-21-2025
08:24
by
MarreFitbit
01-14-2020
07:04
- last edited on
01-21-2025
08:24
by
MarreFitbit
@TJCARROLL Welcome! Thanks for being part of our Community! Sorry for the delay in my reply.
Let me help you with your Strava integration and thank you for your inquiry about heart rate details. Regarding the heart rate, you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exists so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it.
For the Strava link I appreciate the efforts you made to troubleshoot this issue. Please follow Strava's official instructions here as they are the ones who maintain the integration. Also you will need to check with them why they aren't showing the heart rate data.
Let me know how it goes.
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