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Inspire HR heart rate inaccurate, especially at high BPM

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‎01-01-2020 19:36

‎01-01-2020 19:36

Just brought one of these, and took it for its first good exercise today (climbing lots of stairs), where there was high BPM, its not reading it properly, I know it was a lot higher than what it read, and then it started dropping. Took it off and put it back on, it picked it up for a wee bit then started dropping again (HR was certainly not dropping).  Anyone else had this problem, maybe its faulty?

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‎01-02-2020 08:07 - last edited on ‎05-17-2025 12:13 by Fitbit Moderator

‎01-02-2020 08:07 - last edited on ‎05-17-2025 12:13 by Fitbit Moderator

@FionaKe Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your heart rate accuracy on your Inspire HR. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device.  

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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