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Inspire HR heart rate inconsistent

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‎07-23-2020 17:03

‎07-23-2020 17:03

Hey there 

 

so I’ve been having a problem with my inspire HR heart rate monitor,

1. the green light doesn’t flush anymore 

2. the heart rate only picks up when I’m going a exercise 

3. my sleep monitor doesn’t exist anymore
 

Is there a way to fix this besides restarting & clearing my data because I have done so & still not change

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2 REPLIES 2

‎07-26-2020 10:55 - last edited on ‎03-12-2025 08:48 by Fitbit Moderator

‎07-26-2020 10:55 - last edited on ‎03-12-2025 08:48 by Fitbit Moderator

@Theledi Thanks for being part of our Community! 

Let me help you with your heart rate data reading on your Inspire HR. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device.  

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-26-2020 11:00 - last edited on ‎03-12-2025 08:48 by Fitbit Moderator

‎07-26-2020 11:00 - last edited on ‎03-12-2025 08:48 by Fitbit Moderator

@Theledi Welcome to the Community. 

Let me help you with your inconsistent Inspire HR heart rate reading and thank you for troubleshooting this issue. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device. 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes